Statement of Purpose

Statement of Purpose

The statement of purpose is a summary of our organisation. The following items that go to make up our statement of purpose:

  • Aims and objectives of the agency
  • Nature of services provided and specialist services
  • People for whom the service is provided
  • An overview of the process for the delivery of care and support from initial referral, through needs and risk assessment and development of the service user plan to review of the care and reassessment of need.
  • Key contract terms and conditions
  • The complaints procedure
  • The quality assurance process
  • Information on key policies and procedures (all available for your perusal, held in the office)
  • Details on how to contact the Care Quality Commision (CQC) Social services, health care authorities and General Social Services Council (GSCC)
  • Our hours of operation
  • Details of our insurance cover

Click here to download our Statement of Purpose (word file)